Dental Insurance FAQ

DO YOU 'TAKE' MY INSURANCE?


WHY AREN’T YOU A PREFERRED PROVIDER (PPO) FOR MY INSURANCE?


WHAT DOES PPO MEAN?


DOES THE DENTIST GET PAID BY THE INSURANCE COMPANY JUST FOR SIGNING UP TO BE A PPO?


I HAVE INSURANCE, SO WHY IS THERE AN OUT-OF-POCKET EXPENSE FOR MY TREATMENT?


YOU TOLD ME I OWED ONE AMOUNT, BUT NOW I HAVE A BILL FOR MORE. I THOUGHT MY INSURANCE COMPANY WAS SUPPOSED TO COVER THIS. WHAT HAPPENED?


HOW LONG DOES IT TAKE FOR AN INSURANCE CLAIM TO BE PAID?


THE DENTIST SAYS I NEED A CERTAIN PROCEDURE, BUT IT ISN’T COVERED BY MY INSURANCE. WHY NOT AND ISN’T THERE SOME OTHER PROCEDURE THAT WOULD WORK JUST THE SAME?


WILL YOU CHANGE THE DATE OR PUT A DIFFERENT DATE ON MY PROCEDURE SO MY INSURANCE COMPANY WILL COVER IT?


WHAT IF I STILL HAVE QUESTIONS?


I WANT TO TAKE CHARGE OF MY HEALTH. WHAT QUESTIONS SHOULD I ASK MY INSURANCE COMPANY/PLAN ADMINISTRATOR?


MY DENTAL INSURANCE HAS CHANGED. WHAT SHOULD I DO?


I SAW A DIFFERENT DENTIST THIS YEAR. HOW DO I KNOW HOW MUCH DENTAL BENEFIT I HAVE LEFT THIS YEAR?